Privacy Policy
PT Hunter Motorcycles Indonesia (“we”, “us”, “our”) operates the website https://www.huntermotorcycles.co.id (the “Site”). We are committed to protecting your privacy and handling your personal data responsibly and in accordance with applicable regulations.
1. Information We Collect
We may collect and process the following categories of personal data:
-
Identity and contact data: your name, email address, telephone number, address, and other information you provide when you contact us or subscribe to our newsletter or communication from us.
-
Technical and usage data: your IP address, browser type, device information, access times, pages viewed, and other information collected via cookies and analytics tools when you visit the Site.
-
Transactional data: details of your enquiries, purchases, warranty or service claims, interactions with dealers, or communications with us.
-
Other data you choose to provide: e.g., feedback, comments, photos, or files uploaded to us.
2. How We Use Your Information
We use your personal data for purposes including (but not limited to):
-
responding to your enquiries or service requests;
-
processing orders, warranty claims, servicing, and dealer communications;
-
improving our products, services, customer support and user experience;
-
sending you marketing communications (only if you have opted-in);
-
complying with legal obligations and protecting our rights (including fraud prevention).
3. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
4. GDPR Compliance (European Economic Area)
f you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:
-
the right to access your personal data and receive a copy;
-
the right to correct inaccurate or incomplete data;
-
the right to request erasure of your personal data (“right to be forgotten”);
-
the right to restrict or object to processing of your data;
-
the right to data portability (receive your data in a usable format);
-
the right to withdraw consent at any time (where processing is based on consent).
We process your personal data only when one of the following applies:
-
you have given consent;
-
processing is necessary for the performance of a contract with you;
-
processing is necessary for compliance with a legal obligation;
-
processing is necessary for our legitimate interests, which are not overridden by your rights and freedoms.
To exercise any of these rights, please contact us at the details in Section 8.
5. Data Retention
We retain your personal data only for as long as necessary to achieve the purposes for which we collected it — for example: warranty/support records, business operations, legal compliance — or until you request deletion (subject to legal or contractual exceptions).
6. Sharing Your Information with Third Parties
We may share your personal data with service providers and business partners who help us operate our business (such as dealers, warranty administrators, IT services, payment processors). These third parties are contractually bound to maintain confidentiality and to only use your data for purposes we have authorised.
We may also share your data where required by law or to protect our rights.
7. Contact & Your Rights
If you wish to access, correct, delete or object to processing of your personal data, or if you have any privacy-related questions, please contact:
PT Hunter Motorcycles Indonesia
The City Center – Menara Batavia, Tower 1, Level 5,
Jl. K.H. Mas Mansyur No.126, Tanah Abang, Jakarta
Email: [insert contact email]
Phone: +62 813-3913-3929
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage. However, no method of transmission over the internet or electronic storage can be guaranteed 100% secure.
9. Changes to this Policy
We may update this Privacy Policy from time to time. The new version will be indicated by a revised “Last updated” date and will apply to data collected after that date. Please review this page periodically.